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retirementEinstein Activity Capture

Prepare for Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirement

Activity 360 Reporting, Activity Metrics, and the Activities Analytics Dashboard are being retired because they aren't compatible with email synced as Task and EmailMessage records; the related objects UnifiedEmail, UnifiedEmailParticipant, UnifiedMeeting, UnifiedMeetingParticipant, UnifiedTask, and UnifiedTaskParticipant are also scheduled to retire. Turn on Sync Email as Salesforce Activity (via Update & Migrate in Setup) and rebuild reporting on standard Task/EmailMessage data, SOQL, and APIs. This also affects Prospecting Center, Pipeline Inspection, and Einstein Conversation Insights.

identifiers
Activity 360 ReportingActivity MetricsUnifiedEmailUnifiedTaskUnifiedMeetingSync Email as Salesforce ActivityEmailMessage
flags
off by defaultrequires action
how
Use the Update & Migrate option in Setup to turn on Sync Email as Salesforce Activity, then rebuild reports on Task and EmailMessage.
who
when
where
Starter, Professional, Enterprise, Unlimited, Einstein 1 Sales, and Agentforce 1 Sales editions.
read it on salesforce.com