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retirementData 360
Migrate to the Data 360 Engagement Timeline
The Data Cloud Profile Engagements widget has reached end of life and is replaced by the Data 360 Engagement Timeline, a Lightning App Builder component that shows engagement data in chronological order on Account, Contact, Lead, Person Account, and Prospect records and can surface up to 10 engagement types. Rebuild affected record pages on the new component: configuring it needs Data 360 access plus the Customize Application permission, and viewers need a Data 360 license, access to the configured data space, and explicit object-level access to each engagement object (control-by-parent is not supported).
identifiers
Data 360 Engagement TimelineProfile EngagementsLightning App Builder
flags
off by defaultrequires action
- how
- Edit the record page in Lightning App Builder and add the Data 360 Engagement Timeline component in place of the retired Profile Engagements widget.
- who
- Configuration requires Data 360 access and Customize Application; viewers need a Data 360 license, data space access, and object-level access to engagement objects.
- when
- where
- Data 360 Developer, Enterprise, Performance, and Unlimited editions.