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new featureEinstein Activity Capture
Connect Partner Portal Users' Calendars with Einstein Activity Capture
Partner Portal users can connect their Google or Microsoft Office 365 calendars to Salesforce through Einstein Activity Capture, so customers can book on partner calendars via Salesforce Scheduler with real-time availability checks. Requires the PartnerEAC add-on license and the PartnerEACUser permission set, plus a Partner EAC configuration in Einstein Activity Capture.
identifiers
Einstein Activity CapturePartnerEACPartnerEACUserSalesforce Scheduler
flags
off by defaultno action required
- how
- Assign PartnerEACUser, create a Partner EAC configuration in Einstein Activity Capture, and have partners connect their calendar accounts through the portal.
- who
- Needs the PartnerEAC add-on and the PartnerEACUser permission set.
- when
- where
- Enterprise, Performance, and Unlimited editions with Sales, and Agentforce 1 Sales Edition.