← back to the release
new featureContext Service

Hydrate Complete Data 360 Hierarchies in Context Service

Context Service now resolves parent-child relationships between Data 360 DMOs and returns full multilevel hierarchies in a single hydration call, using join fields from Data 360 relationship metadata and supporting zero-copy DMOs backed by BigQuery, Databricks, or Snowflake. This gives AI agents, recommendation engines, and automations complete profiles instead of partial data. Available where Context Service and Data 360 are enabled.

identifiers
Context ServiceDMO hierarchyzero-copy DMO
flags
enabled by defaultno action required
how
Configure a DMO hierarchy; Context Service identifies join fields and returns the multilevel hierarchy in one call.
who
when
where
Professional, Enterprise, Unlimited, and Developer editions where Context Service and Data 360 are enabled.
read it on salesforce.com